FleetCommando · Manual
Alerts & Notifications

Right alert, right person, right channel — without flooding

Tell FleetCommando which alert types should reach which person and which channel (in-app, email, SMS, push). Built so a fleet of 50 vehicles doesn't drown your phone in SMS.

Alert types

Recommended setup

Each tenant typically wants something like this. Adjust to taste.

Admins / overseers

Three rows per admin:

  • Row A: All except Speeding/HarshBraking/HarshAcceleration/IdleExcess · Channels: In-App + Email.
  • Row B: Accident + DeviceOffline · Channels: SMS only.
  • Row C: All · Channels: In-App only — keeps the dashboard badge live without phone-buzz.
Drivers
  • One row: Accident · Channels: In-App + SMS — the driver sees their own crash event in their pocket.
Why this split. Speeding / harsh-braking / idle alerts fire often; emailing those would flood inboxes. Accident + offline are rare but always worth a phone-buzz.

Add a recipient

  1. Open Settings → Alert recipients.
  2. Tap + Add recipient. Pick the team member, choose the alert types (multi-select), and pick the channels.
  3. Save. The new row appears in the table immediately; the next matching alert dispatches via the configured channels.